FAQ
The Ins And Outs of How We Do Business
Frequently asked questions
How soon can we attend to your house ?
We can provide cleaning services with 3 hours notice if needed.
Do I need to provide any of the cleaning products/materials or equipment?
No. Not unless you have some specific products or equipment you want us to use. Cleaners provide all high quality cleaning products.
Do we sell cleaning products ?
Unfortunately, we do not sell cleaning products.
Does the owner need to be present while the house is cleaned ?
The owner does not need to be present when we are cleaning the house as along as arrangements are sorted out prior the clean.
Are masks worn when entering the house and cleaning ?
We aim to follow ALL Covid-19 Government Guidelines and wherever possible our team will ensure that a mask is worn and all cleaning is done in a professional manner.
Billing & Pricing
Payments Accepted
Paypal and cash payments are accepted
Cancellation Policy
A cancellation fee will be provided if you cancel within 2 hours of your scheduled service(s), if a cancellation is made more than 2 hours before, please contact our team who will be able confirm your cancellation with you
